Archive for the ‘outsource’ Tag

Connecticut School District On Track To Save $4 Million Through Outsourcing

Tuesday, December 4th, 2012 by Seth Weinstein

Money

When I reported a little while ago on how some companies were outsourcing their custodial and sanitation departments, I thought it was a neat concept with some solid reasoning behind it, but I didn’t expect the decision to be an Earth-shattering one.

Well, I underestimated the power of outsourcing. In an article released a few days ago in the New Haven Independent, the Chief Operating Officer of the New Haven school district, Will Clark, extolled the virtues of the method. Last year, his district replaced one third of their union custodians with those provided by the private sector, and now they’re on track to save $4 million per year in cleaning costs.

New Haven struck an excellent balance between keeping union workers and hiring new private-sector workers, with most schools keeping two union workers full-time and adding up to seven union part-timers. Many of the old union workers were promoted during this change, raising their pay and responsibilities over the new hires; this is something that would have been extremely difficult if not impossible under the old union rules. In addition, the reapplication process for union workers meant that the district could scrutinize and ultimately trim off workers that had recurring attendance or disciplinary problems. When the dust settled, the district was left with only their best union workers.

The results speak strongly. The district now enjoys qualitatively cleaner schools, workers with more flexibility, and the ability to do more with fewer people. One particular school, Career High, used to have seven union full-timers on staff. Now they have just two, with the rest of the work being taken care of by seven new outsourced part-time workers. Due to the variance allowed by this system, the school can call in more workers for big projects, like when they tackled several gym floor repairs and saved the company an estimated $50 grand. With the abolition of  dedicated workers for things like the pool and lunchroom, workers can go exactly where they need to go without being tied down by red tape.

And in addition to more staff when it’s needed, the district now also has the ability to stop money bleeding from paying overstaffed schools. The current system in Career High has more total workers, but fewer billed hours; the new workers can do the jobs of their predecessors in two employees worth of reduced hours. If a worker needs to call out for the day, one of the other contractors can step in without the school having to pay them overtime hours. This saving alone has almost amassed $1 million this year. And if the work for the day is done, the contract workers can be sent home instead of the district continuing to pay them to hang around. “We don’t need you sitting there doing nothing” if the building is already clean, Clark affirms, and I agree with him.

New Haven’s smart moves have saved them lots of money, allowed more people to have jobs, resulted in cleaner schools in less time, freed up hands and money for other projects, and added heaps of overall flexibility to their work capacity. If it could happen for them, who else could benefit from this method? You, maybe! Take a leaf from their book and get Ziptask to add some extra muscle to your workforce, and you’ll find your business will reach new levels of capability.

 

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Never Hire a Freelancer Again

Friday, October 5th, 2012 by shawn@ziptask.com

Don’t get ahead of me.

Freelancers, for many industries, are a fact of life. Media outlets hire them constantly to get fresh perspectives on newsworthy events. Programming development firms often include a revolving door of freelance or third-party programming and QA teams. And many artists subside entirely on freelancing, taking different jobs every few weeks or even every few days. According to this survey from CareerBuilder.com, one in three companies will turn to staffing/recruitment firms and freelancers this year.

But the process of employing freelancers? Sucks. No denying.

At your basest level is the initial act of simply finding a worker you want on your team. You spend money on job ads and spend time posting and responding to offers on Craigslist or LinkedIn or Freelancer or oDesk, hoping against hope to find the one useful name in a pile of thousands. And we haven’t even gotten to the interview process yet, which you can bet will involve miscommunication about the parameters and expectations surrounding the work, salary negotiations in a field that has an extremely wide range of pay scales, and inevitably wasting your time on the handfuls of potentials that simply aren’t going to be a help to your company.

Yes, the process of hiring freelancers is a huge pain in the butt. But as I mentioned, it’s a necessary evil for the industries that take advantage of it. Freelancer community FreelanceSwitch highlights the advantages quite succinctly: freelancers are adaptable, shrink your office, cost less, and (best of all) are expendable once the work is done. “[Employees] cost far more than what they actually take home: payroll taxes, health insurance and other benefits, equipment for their use, even the coffee you provide to employees are costs that you won’t have with a freelancer. When you add up all those numbers, you’ll likely find that hiring a freelancer costs less on an hourly basis than an employee with similar skills — and you don’t have to keep a freelancer on when your project is complete.”So what is the savvy businessperson to do? If you’re reading this, you may already know the answer.

Try Ziptask.

Ziptask gives you the advantages of hiring a freelancer (or team of freelancers) to work on projects involving Microsoft Office, Photoshop, graphic design, and minor programming, without the hassle of actually finding them yourself. Ziptask has a team of thousands of freelancers on-call, already vetted for reliability and classified by the type of work at which they excel; you can omit the interview process entirely. The fees are fixed and by-the-minute, completely skipping over the need for negotiations; you pay only for the work that gets completed, and you’ll never be surprised when the bill comes. And thanks to Ziptask’s hearty QA and management staff, you can be assured that your instructions will be crystal-clear and followed out to the letter, ensuring results that are professional, fast, and on-brand. I challenge you to find a freelance portal or third-party firm with that sort of guarantee.

Instead of spending hours, days, or weeks gathering a team, sorting out assignments, communicating endlessly, and sweating over budgets, Ziptask simply asks for your project files and a description of the work required.That’s it. It’s submitted, and the only thing you have to do after that is hit the “work approved” button when it’s done. And instead of blowing money and effort on a crapshoot job search for the needle-in-a-haystack chance, you pay only once your work has been completed to your satisfaction. If you measure your business expenditures in time and money (and who doesn’t?), you’ll find that Ziptask, quite simply, blows the traditional freelancing model out of the water.

So if you’ve got a new project coming up and find yourself dreading the process of signing on extra muscle to get it done… relax. Take a breath. Put down the notepads, spreadsheets, and address books, and give Ziptask a try. Your stress lines, and your bottom lines, will thank you.
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