Archive for the ‘Business Services’ Tag

Why You Should Use Ziptask as Your Business’s Virtual Assistant

Friday, December 28th, 2012 by shawn@ziptask.com

© Zsuzsanna Kilian 2009

I recently read an article on Entrepreneur.com detailing the various ways in which virtual assistants can help small businesses save time and get more work done. While reading the list, it occurred to me that many of these tasks were similar, and almost all of them could be completed with Ziptask. Using Ziptask as your company’s de facto virtual assistant is preferable to going through the process of hiring an in-house worker, and will allow your company greater flexibility and more focus on important tasks.

Why Ziptask Over an In-House Associate?

Ziptask’s services are best used for small, insular tasks, which are precisely the type of work that an assistant would commonly perform. As I’ve mentioned in the past, the process of hiring a flesh-and-blood worker is an extreme headache. For the relatively small role of an assistant, the process is understandably not worth it for many businesses. On the flip side, if you find yourself in desperate need of someone to handle all the small tasks that fall by the wayside, your new worker may find themselves overwhelmed by the volume. Ziptask can easily scale up to handle any amount of work; the same can not be said about a standard human assistant.

The article I read detailed 10 services your assistant could provide you, but I found that they could essentially be distilled into three categories: data collection, data synthesis, and data organization.

Data Collection

In a thriving business, which yours hopefully is, the people up top may find it difficult to keep up with all the information they are expected to know, much less seek out new research. Ziptask can help by sending its workers out to collect new data for you. Based on what your company needs, Ziptask can research potential new clients, keep tabs on changing industry standards, or keep an eye on competitors. Provide Ziptask with a general prompt delineating what information you want collected and simply send it out once a week. You can even automate the process so you just get a simple weekly “newsletter” directly in your inbox!

Data Synthesis

Conversely, sometimes your business has the information it needs already, but it’s not in the most convenient or accessible form. An assistant can provide structure to these heaps of data, and Ziptask is similarly more than up to the challenge. Send us a scan of your date book, and we can send you back a calendar file with all your meetings and reminders perfectly squared away. Send us your fresh-off-the-press business report and a few key points, and we’ll make a visual presentation for your coworkers, clients, or yourself. Send us a pile of receipts, and we’ll transfer the values to a nice, clean spreadsheet for you. Having your data in an accessible form at all times without having to do it yourself is practically invaluable.

Data Organization

Keeping tabs on all that data is possibly the most tedious part of your job, and therefore the part that screams the loudest for you to hand it off to someone else. Ziptask can, for a start, keep your finances in order by filing away all your statements and keeping track of upcoming bills. Simply having that part of the money matters off one’s mind can be a huge relief. In addition, Ziptask could also help you build and maintain a database of your employees or business contacts, keep track of your website’s traffic and hits on social media, and even manage your email inbox.

When faced with the seemingly endless amount of minor tasks we encounter on a day-to-day basis, many people would jump at the chance to pass some of that work off to a reliable third party. Ziptask feels your pain, and we want to help. Free up your time and your brain, and congratulate yourself on avoiding the hiring process when you’re done.

Northstar Consulting Group: Local Outsourcing Grows Business, Keeps Jobs in U.S.

Friday, November 30th, 2012 by Seth Weinstein

“Outsourcing Services Adds Value to Business Growth in US” Claim Northstar Consulting Group (PRWeb)

PRWeb put out this article a few days ago, and it very succinctly summarizes what makes local outsourcing so effective. The following quotes originally refer solely to the Northstar Group, but in the larger world where many companies offer outsourced services, I find them to be more universal than specific. I’m not one to mess with what is already quality work, so here’s the distilled version of the article’s pertinent points.

>> “Gartner reported ‘outsourcing’ has shown a 2.1 percent increase from 2011.”

>> “Outsourcing operations to other American businesses who are experts in their field allows a brand to get the best possible results while keeping overheads low and ensuring work opportunities remain in the US.”

>> “[…] outsourced services are extremely cost effective – in many cases considerably cheaper than the average business maintaining an internal sales force – and offer a specialized service. Outsourcing a [function] allows many [clients] to concentrate on their core business operations […]”

>> “[Leif Schneider, managing partner at Schneider Bartosch Communications,] states that, ‘You don’t need to be an expert in everything – in fact no one can be, or should claim to be – but you do need to have access to the best experts and you do need to know how to manage them. We effectively outsource any work that is not senior managerial activity.'”

>> “[Hugh Greenhalgh, Businessblogs.com contributor,] adds ‘the mark of any good manager is the ability to effectively delegate work […]. If you want your start-up to operate like the big guys, outsource the small stuff to give yourself the time and brainpower for the larger issues, and your bank statements will confirm the wisdom of your choice.'”

If that last part sounds awfully familiar, it’s only because I’ve said extremely similar things multiple times on this blog. Maybe I’m on to something! The general takeaway here is that for businesses that want to step up their game while keeping costs down and helping the local economy, outsourcing to a company like Ziptask or Northstar is an extremely viable methodology.

 

How Ziptask Manages the Hassles of Onshore Outsourcing

Tuesday, November 13th, 2012 by Seth Weinstein

An editorial published by Professor Ilan Oshri at the Loughborough School of Business has given us a “state of the industry” view of outsourcing. The findings are promising for those in the field: the IT and business process outsourcing industries combined are reported to have a market to the tune of $435 billion, with projected growth in both sectors over the next two years.

Professor Oshri went on to delineate the perks and hassles of onshore, near-shore, and offshore outsourcing, going into detail on which is easier to manage, recruit for, scale, and train. He states at one point that for companies that must outsource, “in the current economic climate it would be politically correct to pursue an onshore setting.” But he is not without his criticisms of the methodology; he goes on to say that onshore firms often don’t offer the scale available to offshore vendors, and that sticking to onshore outsourcing may limit the talent pool that clients can draw from.

Ziptask, I am happy to say, successfully averts these problems while still providing the advantages of local outsourcing. Our talent pool is both wide and deep, pulling in not only our own workers but applicants from oDesk’s enormous stable as well. In fact, it is with this facet that Ziptask solves all the aforementioned problems in one fell swoop.

We hire workers worldwide, with the only requirement that they have a computer and speak English. So in addition to talent found outside the country, we also have a large group of workers from right here in the US. Why choose between onshore, offshore, or near-shore when you can essentially have all three? And Ziptask’s robust system handles scalability exceedingly well, again due to our large pool of workers at the ready. Ziptask can just as easily handle 20 minutes of work or 20 hours. And again, since our pool is so wide and varied, you never have to worry about not being able to find the right worker for the job. In fact, Ziptask handles the entire hiring process for you!

In these ways and more, we find that Ziptask provides a great option for businesses who are considering outsourcing part of their operations. There really is no other business that straddles the line like Ziptask does, and if Professor Oshri’s predictions are any indication, we’re going to be doing very well for the next couple of years. Hire us, and our success can be your success too.

Outsourcing Helps Strengthen Your Start-up

Tuesday, October 30th, 2012 by Seth Weinstein

If you’re just launching a new business, you might think that outsourcing some of the work would be the last thing on your mind. But according to this article by Hugo Greenhalgh on Techcircle.in, outsourcing certain aspects of your work can be the difference between a lean, well-oiled machine of a company and you working 80-hour weeks.

The article describes some companies that found great success when they allowed certain practices to be taken care of outside the office. In a nutshell, here are the reasons why they found these methods so helpful.

Advantage #1: Rapid Growth Minus Overhead

Outsourcing allows your start-up to have all the qualities of a large office with many departments, but at a fraction of the cost. Especially when your business is new, the costs of hiring and training staff can be off-putting  But often, a third-party firm or freelancer is available for pennies on the dollar compared to adding a whole new department to your burgeoning business. Neil Asher of The Advanced Child Academy built his entire business model around Elance, and ended up cutting costs by about 80%. Ziptask could offer comparable results to many new businesses.

Advantage #2: The World of Workers at Your Fingertips

Even if a new business seeks to hire on a large scale, they may run into stumbling blocks if there are no available workers in the area with the proper qualifications. Companies that tap into tools like Ziptask, Elance, and oDesk can find talented workers from anywhere on the planet, eager and ready to go. And keeping these workers in their home towns instead of forcing them to relocate is a whole other set of advantages: office costs are lowered, globalization improves, and everyone’s happy.

Advantage #3: The Power Shift

While it might seem reasonable to think that outsourcing so many departments would lead to an overall loss of control, the individuals who report from the front lines will tell you otherwise. Lief Schneider, managing partner at Schneider Bartosch Communications, was asked about providing good service while outsourcing. He says, “You don’t need to be an expert in everything – in fact no one can be, or should claim to be – but you do need to have access to the best experts and you do need to know how to manage them. We effectively outsource any work that is not senior managerial activity.” The mark of any good manager is the ability to effectively delegate work, whether it’s to the person in the cubicle next door or to a firm halfway around the world.

These people have found success by relinquishing the less hand-on portions of their business to workers outside their offices. Ziptask hopes to help business accomplish these same goals, with the added advantage that with their system, you don’t need to waste time tracking down the perfect worker. If you want your start-up to operate like the big guys, outsource the small stuff to give yourself the time and brainpower for the larger issues, and your bank statements will confirm the wisdom of your choice.

 

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