“Not To Exceed Estimate” Removes the Guesswork

Tuesday, November 20th, 2012 by shawn@ziptask.com

Image © 2012 Carlos Sanchez

Here at Ziptask, we aim for a no-nonsense approach to getting work done because we understand that our clients are busy people. We are too! That’s why we take every opportunity to make sure that the structures we have in place make the process as smooth and pain-free as possible for our customer.

“Not to exceed estimate” is a concept that Ziptask subscribes to when it comes to determining how much to charge for work. It’s essentially what it says on the box; when we quote you a price, you’re getting out guarantee that the final price you end up paying will be no greater than that number. In fact, it’s often lower. This represents quite a switch from the way a lot of businesses currently run things.

Assessing the Norm

If you go to an auto mechanic, hire a contractor, or solicit work from any entity whose price structure isn’t set in stone, you typically receive and sign off on a price estimate before the work is completed. When it comes time to pay, however, it is very rare that the estimate looks anything like the check you’ll be making out. Usually, you end up paying more. Parts, labor, hidden fees, miscalculations, and old-fashioned sleazy business tactics team up to take as much extra money from you as possible.

In technical terms, this isn’t a super-great system. It’s obviously unreliable, since the price you’re initially quoted means essentially nothing. This makes any price-comparison process you try to invoke equally meaningless, since everyone is throwing out arbitrary numbers that have no relevance on the final price point. This is naturally frustrating, which in turn leads to poor customer relations and general untrustworthiness. There’s a reason that there are so many articles describing how to know if your mechanic is cheating you!

The New Promise

Not-to-exceed changes the entire game. When you send a job to Ziptask, they send you a number back that represents that maximum possible price you will be charged for that job. And as I mentioned, Ziptask often comes in under budget. Having this number as a solid, immutable figure allows the customer to make real decisions around it, and removes the guesswork associated with regular estimates.

For many clients, simply having a frame of reference for what the work is worth will be a huge boon. Even if they don’t end up choosing Ziptask, that estimate will provide a baseline if they wish to shop around for better deals on the work. Assuming Ziptask is chosen for the work, the benefits increase. Clients can find that since the price is now concrete, it is easier to budget their available funds around the work, even several months or years into the future. It also provides accountability and a general feel-good moment when you come in under budget. Who doesn’t like that?

Simply a Smarter Choice

You wouldn’t buy a banana with a price sticker that said “probably about a dollar”. You wouldn’t sign up for a credit card whose interest rate is “around” anything. So why are you still messing with crapshoot price estimates, especially when the stakes are so much higher? Upgrade to a business service that you can count on, breathe easier knowing you can rely on your budget, and leave the hidden fees to the businesses of yesteryear. You’re better than that.

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One comment on ““Not To Exceed Estimate” Removes the Guesswork

  1. […] on the difficulty and type of work. Since the labor is compensated per-minute, they’ll also determine a cutoff price to help you avoid going over budget. By contrast, AutoMan turns the process into trial-and-error […]

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