There’s a new trend that’s begun to rear its head in outsourcing. Hiring someone designated to catch crap is a widely practiced business strategy, but now it’s being taken literally; towns and institutions have begun to outsource their entire sanitation departments to outside firms and private service providers.
In one story, the North Delhi Municipal Corporation in New Delhi plans to outsource the task of providing toilets and proper hygiene in the corporation’s primary schools. The decision was passed due to a combination of a staff shortage and a Supreme Court directive that all students had to be provided with clean facilities and drinking water in accordance with their rights to free and compulsory education.
In another story, the city council of Massillon, Ohio voted unanimously to shut down their local Solid Waste Department in favor of outsourcing garbage collection to a company in the private sector. In addition to reducing costs for the city, residents will now have access to curbside recycling, a perk they could not previously enjoy under the city’s sanitation department, and the city will make some more money back by selling their garbage trucks to the new workers.
In both these cases, we see attitudes that are very Ziptask-friendly. Although we’re not about to drive out to your city to scrub your toilets and collect your garbage, the sentiment and ideology are very resonant. These businesses and services find themselves bogged down in the details of making everything run smoothly. In both cases, sanitation is just a cog in the giant machine that is the North Delhi Municipal corporation or the city of Massillon, and they find that outsourcing the task frees up people for more crucial work in addition to increasing the quality of the outsourced task itself.
In the Ziptask world, this equates to similar cleanup work. Ziptask will do the final formatting on a blog post after in-house people actually write the thing. Ziptask can balance the figures after you make a big deal with a new client. And Ziptask can take the winning pitch that you spent all last week working on and turn it into a script, create a PowerPoint slideshow, and put the whole thing in a nice package ready to be presented. After your people do the hard work, Ziptask does the cleanup, the polishing, and just generally keeps your hands off the tasks you’d rather stay away from.
Take a hint from these institutions, and leave the smelly stuff to the pros.